Sales and Customer Management

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Case Studies

New Yorker Electronics

New Yorker Electronics needed to better compete in the wholesale... read more
Case Studies

Santec Chemical

Santec is a provider of commercial cleaning products and systems,... read more
SAP Business One: Sales and Customer Management

Acquiring new customers is important for success, but maximizing customer relationships is just as crucial. SAP Business One provides the tools to help you efficiently manage the entire sales process and customer lifecycle – from initial contact to final sale to after-sales service and support. Its integrated functionality provides a complete view of prospects and customers so you can better understand and meet their needs. As a result, you can turn prospects into customers, increase sales and profitability, and improve customer satisfaction.

SAP Business One Information Kit

The software’s functionality includes:

  • Sales and opportunity management – Track opportunities and activities from first contact to closing
  • Marketing campaign management – Create, manage, and analyze marketing activities and their impact
  • Customer management – Store all critical customer data in one place, with dashboard overviews of all relevant information
  • Service management – Efficiently manage warranty and service contracts; enter and respond to service calls quickly
  • Integration with Microsoft Outlook – Manage customer contacts with full Outlook synchronization
  • Reporting and analysis – Create detailed reports on all aspects of the sales process, including sales forecasting and pipeline tracking, using time-saving templates

 

News & Events
SAP SMB Innovation Summit 2017

March 13 - 15, 2017 -- Berlin, Germany The SAP SMB Innovation Summit is a top-priority event for SAP Business One partners worldwide. The agenda will include keynote addresses, breakout sessions (sales & marketing, implementation, developer sessions; as well as sponsor breakout sessions), hands-on sessions, panel discussions, product roadmap & preview sessions, customer success stories, a solution fair and networking reception, and a partner awards dinner. Click...

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SAP SMB Innovation Summit 2017

April 3 - 5, 2017 -- Fort Lauderdale - Florida The SAP SMB Innovation Summit is a top-priority event for SAP Business One partners worldwide. The agenda will include keynote addresses, breakout sessions (sales & marketing, implementation, developer sessions; as well as sponsor breakout sessions), hands-on sessions, panel discussions, product roadmap & preview sessions, customer success stories, a solution fair and networking reception, and a partner...

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