Retailer EDI and chargebacks
850s in, 856s and 810s out for every retailer, with routing guides applied and compliance chargebacks tracked to the order that caused them.
CPG ERP software that keeps retailer EDI, marketplace and store orders, lot-tracked inventory and demand planning in the same system as purchasing and financials.
Why consumer brands call us
Most consumer goods brands come to us at the same point: retailer orders arrive through an EDI portal someone re-keys from, Amazon and Shopify run on their own inventory counts, the 3PL sends a spreadsheet, and chargebacks show up on the remittance with nobody sure why.
SAP Business One for consumer goods replaces that patchwork with one system for retailer EDI, marketplace and store orders, demand planning, lot-tracked inventory across warehouses and 3PLs, trade pricing and financials, configured around how a brand actually sells.
Requirements
Eight areas where consumer goods ERP software earns its keep, and the ones we configure first.
850s in, 856s and 810s out for every retailer, with routing guides applied and compliance chargebacks tracked to the order that caused them.
Shopify, Amazon, wholesale and B2B portal orders allocated against one inventory, so nothing sells twice.
Forecasts by SKU and channel turn into purchase and production plans instead of a planner's spreadsheet.
Lot numbers and best-before dates on every unit, first-expired-first-out picking and recall reports in minutes.
Stock at your warehouses and at 3PLs in one view, with their receipts and shipments posting against your lots.
Retailer price lists, promotional allowances and deductions, with margin reported by SKU, customer and channel.
Retailer returns and claims tied to the original shipment, so deductions can be disputed or accepted with evidence.
GL, AP and AR update from every transaction, with cash application that matches remittances to deductions.
Retail and D2C
Brands with their own stores or a direct-to-consumer channel run them from the same inventory and customer record as the wholesale book. Point-of-sale and e-commerce integrations post sales, returns and payments into SAP Business One, so a single view of the customer and of stock covers every channel.
Rifle Paper Co., a stationery and lifestyle brand, unified disconnected systems on SAP Business One to keep pace with rapid growth, and Vigo Industries fast-tracked SAP Business One when demand for its kitchen and bath products outgrew its inventory system, growing 30% since.
The Third Wave build
SAP Business One already covers purchasing, inventory, sales, warehouse and financials. What makes it a CPG ERP is the configuration and the add-ons around it. A typical Third Wave consumer goods build includes:
Every build starts with your item master, your retailers and your channels, not a template.
Sub-sectors
Different products, the same operating problems: retailers with their own rules, channels that disagree on stock, and margin that moves with freight and deductions.
Rifle Paper Co. unified its business processes on SAP Business One to support rapid growth.
Vigo Industries fast-tracked SAP Business One when demand outgrew its inventory system, and has grown 30% since.
OGI Eyewear automated inventory planning and integrated accounting, shipping and e-commerce on SAP Business One.
Havaianas scaled its US distribution on a unified inventory backbone.
Lot traceability, expiry and allergen control for brands that make or co-pack consumables.
Formulas, batch records and marketplace orders on one system.
Client results
Four brands, four categories, one system.
Case StudyRifle Paper Co.
Unify Business Processes to Support Growth As Rifle Paper Co., a stationery and lifestyle brand, grew their business, disconnected IT systems were making it difficult to keep up with demand.With Third Wave as thei...
Success StoryVigo Industries
When Vigo Industries experienced an unprecedented rise in demand for their luxury kitchen and bath products, they soon realized that their inventory management system couldn’t handle the influx of orders. They needed to fast-track a solution to keep up with success and prote...
Success StoryOGI Eyewear
Shortly after launching SAP Business One, this boutique eyewear manufacturer experienced steady growth, despite losing its implementation partner, which went out of business. OGI soon hit a ceiling, facing inefficient accounting and trouble planning its inventory. The team nee...
Case StudyHavaianas (Alpargatas USA)
Havaianas (Alpargatas USA) is a New York based company that was established in 2007. They are a distributor of Havaianas flip flops, espadrilles, and sneakers across the US, with their manufacturing head-quarters at Alpargatas S.A. in Sao Paulo, Brazil.
Client reviews
We see SAP Business One as an ally at Rifle Paper Co. Not only does the software keep everyone on the same page, but it also gives us valuable information that we can use to grow the business and meet our goals.
I like Third Wave Business systems as they are able to either come up with solutions or have suggested partners we can work with that will help our business. They are constantly innovating and staying ahead to give our business another way to utilize SAP B1 better and more efficiently connect with our customers.
Third Wave Business Systems has been a highly valued partner, consistently helping us solve complex business challenges. They streamline operations, adapt solutions to our specific needs, and provide timely support that minimizes downtime and maximizes efficiency.
How to choose
Most lists of the best ERP for CPG companies rank vendors. The better test is whether the system can take a retailer's EDI order, allocate it against the same stock your Amazon store sells from, and explain a deduction. Five questions settle it.
Ask to see it run on your trading partner, not on a slide.
If each channel has its own count, oversells and stockouts are built in.
Chargebacks you cannot explain are chargebacks you cannot dispute.
Licenses, implementation, add-ons and hosting. Our SAP Business One pricing guide lays out the ranges for a consumer goods brand and what moves them.
Trading partners and channel integrations move the date more than SKU count. Our CPG implementation plan and implementation timeline guide cover the phases, and the client results above show the brands we have taken live.
ERP ImplementationAn ERP implementation can be one of the most complex projects a company may undertake, with consequences that can impact the entire organization.
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