Category: Versago Portal Platform

Category: Versago Portal Platform

Collicutt Challenges

Solution

ROI

“I don’t know if we’ll ever be done finding uses for Versago.” — Ryan Krutzfeld, VP Operations, Collicutt Energy

The Big Picture

ERPs allow for planning, tracking, and measuring a business’s operational processes. However, typically they are touched by only a fraction of the people effecting the business. A business fails to realize its full potential even when it has an ERP because the larger population of employees, customers, and vendors is unable to contribute to or benefit from essential information! This disconnect is costly and introduces speed (and accuracy) bumps across the enterprise. Speedbumps take lots of forms. Some of the more familiar ones are: stuck in an email inbox, filed in a cabinet, hidden in a spreadsheet, not integrated, not mobile, not systematized, etc.

Speedbumps have a way of going unnoticed, slowing things down, sometimes for years. Why? Because people get used to them and the frustration they cause. But they undermine the performance of the company. They are also often the root cause of customer and partner satisfaction problems!

About Collicutt

Collicutt Energy is a world class leader in anything related to industrial engines. They sell, service and provide parts for a variety of engines that power compressors, generators, pumps, etc. Collicutt represents and carries world-class products like MTU/Rolls Royce Power Systems, Scania, Waukesha, and Motortech that support the business in order provide to top-of-the-line service to customers. Collicutt’s customers are treated to a relentless pursuit of improvement through innovation and agility.

About Versago

Third Wave’s Versago portal platform (including Bizweaver integration and process automation) removes costly speedbumps and accelerates information flow by enabling employees, customers, and vendors to access and contribute to critical business information. They do this in the context of their jobs and in complete sync with SAP Business One. Collicutt is taking full advantage of Versago to cure gaps in various processes and areas across their business.

With Versago, anyone, can accomplish their tasks easily and accurately at just the level of involvement they need in any process or activity. They can access or update any information via simple, user-friendly web pages from their laptop/desktop computer, tablet, or smartphone.

There is no end to the use-cases Versago can address. To make setup easy, Versago ships with pre-built screens and integrations to SAP Business One.

Collicutt Use-Cases

Problem: Job Workflow & Tracking
A variety of things can constitute a ‘job’ at Collicutt, including solution builds, rebuilds, and maintenance. These are complex projects taking place across a 70,000 sq ft facility. Communication re: job stage, status, materials, cost, and time was decentralized across email, paper, etc. A limited number of people had the ability to key updates back into SAP manually. This mode of operation was inefficient and too error prone to be at the heart of Collicutt’s delivery process.

Solution: Versago as Job Board Portal
Using Versago, tasks for jobs are issued to the floor. Versago becomes the digital shop traveler. Technicians on the floor using iPads can access the tasks, log time against them, and update the status. A two-step workflow enables approval to move from project managers to supervisors. From a common screen supervisors can track job performance against quoted cost and hours, and purchase order status. Everyone has the interaction and visibility they need.

Problem: Sales to Service Hand-Off
After a generator is sold there is supposed to be a handoff to a ‘service salesperson’ to offer a preventative maintenance contract. This handoff was handled in email and being missed. It resulted in customers not benefiting from the full range of Collicut’s service value as well as a loss of additional revenue.

Solution: Versago as Sales Portal
Based on an order status change, the service salespeople receive a notification and from Versago can access the order and see the appropriate actions to take with the customer. Collicut also enables any employee to generate a lead from Versago, Sales to add and update opportunities with follow-up, and Sales Management to ensure follow-ups happen.

Problem: Inventory Visibility for Parts Team
Members of the parts team need to have 24/7 access to inventory to participate in job planning and respond to customer needs. To do this they would take a laptop home so they could log in to SAP to check stock. With Versago, Collicutt saw a better way.

Solution: Versago as Parts Team Portal
Configuring access to inventory in Versago requires no work. Versago ships with a template SAP inventory listing that can be assigned to the appropriate roles, filtered, and formatted to what they need to see. The Collicutt Parts Team members can access this from their phones at any time.

Problem: Employee Absence Request
Employees filled out absence requests using editable PDF files that were then emailed to their managers. This was yet another decentralized process resulting in low visibility into employee PTO across the company.

Solution: Versago as Employee Portal
This was another quick win for Collicutt with Versago. Employees can log in to Versago and fill out a simple form indicating planned absence. It then becomes visible to a supervisor who can approve it in Versago. Bizweaver is then used to update an OutLook calendar making it visible to the organization. The PTO is also displayed in a calendar within Versago which is accessible by all employees.

Problem: Field Service Coordination
Like all the above examples, field service coordination and information exchange were managed via disparate forms of communication. This caused all the same time efficiency, error potential, and frustrations. Collicutt was in the market for a field service application which can be expensive, require integration to SAP, and would be yet another app added to the organization. Collicutt saw how their field service needs could be addressed using Versago.

Solution: Versago as Field Service Portal

Dispatchers use Versago to assign a job to a technician or multiple technicians.  Based on how the job is set up, certain Versago forms become available to technicians.  When they get to the customer’s site, Versago steps them through job tasks in a certain order. They fill out mandatory/job specific forms, confirm or edit the equipment information (with a real-time update back to SAP if there is a change), enter their time and fill out a resolution.  Time entries go through a 2-step approval. It is automatically updated in the job costing module in SAP. Customers log in to Versago to access nicely formatted service reports.

“We are very passionate about Versago. It’s an amazing tool.” — Ryan Krutzfeld, VP Operations, Collicutt Energy

09/29/21
Collicutt Energy: Bringing Vital Processes and People Together with Versago

Collicutt Energy: Bringing Vital Processes and People Together with Versago

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Vuzix Challenges

Solution

ROI

The Big Picture

ERPs allow for planning, tracking, and measuring a business’s operational processes. However, typically they are touched by only a fraction of the people effecting the business. A business fails to realize its full potential even when it has an ERP because the larger population of employees, customers, and vendors is unable to contribute to or benefit from essential information! This disconnect is costly and introduces speed (and accuracy) bumps across the enterprise. Speed bumps take lots of forms. Some of the more familiar ones are: stuck in an email inbox, filed in a cabinet, hidden in a spreadsheet, not integrated, not mobile, not systematized, etc.

Speed bumps have a way of going unnoticed, slowing things down, sometimes for years. Why? Because people get used to them and the frustration they cause. But they undermine the performance of the company. They are also often the root cause of customer and partner satisfaction problems!

About Vuzix

Vuzix is an industry leader in Augmented Reality (AR) technology. They provide innovative products to defense, security, and other enterprise customers, as well as consumers. They are engaged in the design, manufacturing, marketing, and sale of Waveguides and Smart Glasses. Vuzix origins are in R&D for next-generation military display solutions. They have grown into a leading supplier of smart glasses and augmented reality technologies. Their next step is to bring the next level of Waveguides Optics to the world.

About Versago

Third Wave’s Versago portal platform (including Bizweaver integration and process automation) removes speed bumps in information flow by enabling employees, customers, and vendors to access and contribute to critical business information while in complete sync with SAP Business One. Vuzix is taking full advantage of Versago to remove costly speed bumps in various processes and areas across their business.

With Versago, anyone, can accomplish their tasks easily and accurately at just the level of involvement they need in any process or activity. They can access or update any information via simple, user-friendly web pages from their laptop/desktop computer, tablet, or smartphone.

There is no end to the use-cases Versago can address. To make setup easy, Versago ships with pre-built screens and integrations to SAP Business One.

Vuzix Use-Cases

RFQ Initiation
A large enterprise customer lacked one place to submit RFQs. The customer would send quote requests in an email to one member of the sales team. The rest of the team had no visibility to the RFQs. Without shared visibility and management of the customer requests, Vuzix could not fulfill orders on time. This caused business disruption for the customer and put revenue at risk for Vuzix.

Versago as Customer Portal
Versago is a role-based application. Customers can log in to Versago under a Customer role. They are then able to fill out an RFQ form. They can also review a listing of all submitted RFQs.

Once an RFQ is submitted in Versago, Bizweaver sends a confirmation email to both the requestor and the sales team and creates a sales quotation in SAP.

Purchasing Cycle
Purchase requests were submitted manually outside of SAP. Requestors had limited visibility into the status of the request throughout the purchasing cycle. Buyers had to spend time chasing approvals and then manually re-entering the data into SAP to cut a vendor PO. This process caused delays in fulfilling requests and caused low morale in the Purchasing department as they spent their time completing data entry rather than performing value added activities.

Versago as Purchase Request Portal
People can log in to Versago under a Purchasing role and submit Purchase Requests. This is a form that has built-in lookups to pull relevant vendors and items from SAP in real time, as well as user information. There is another role called Purchasing Buyer that allows the purchasing team to review all requisitions and add the proper G/L coding before the request is emailed to the appropriate approvers.

Production Orders
The system being used was confusing for managers, supervisors, and direct labor employees. It could only be accessed by one person at a time because of licensing costs. Mistakes were made resulting in inaccurate data. This caused problems for supervisors and managers. It also affected the performance of the direct labor employees.

Versago as Production Portal
People in QA and Shipping log-in under a Production role and enter their time, issue materials, and receive finished goods into stock. QC inspectors log all their inspection results. Everyone experiences simple, user-friendly web pages. Users can access issue and receipt error logs and listings of open production order times and time approvals. This enables both operators and supervisors to monitor the transactions being logged through Versago. Bizweaver (included with Versago) processes all the data transacted from Versago into SAP against Production Orders, including issuing items and resources. For the QC processes, Bizweaver invokes inventory transfers to designated warehouses in SAP based on the result of inspections.

The Hits Just Keep On Coming
Companies using Versago form the ‘versago habit’. Once they experience the ease of solving problems for different kinds of users, the ideas for more uses for Versago just keep coming.

Vuzix has also configured an Executive role enabling management to log-in and access charts for comparative sales analysis. Another role enables access to purchase order receipts, inventory levels, and BOM explosions.

Versago enables access to this information in perfect sync with SAP, from any device wherever a user is. It does this via simple, user friendly screens, not complex enterprise application user interfaces.

07/14/21
Vuzix: A Business Running Better Using the Versago Portal Platform

Vuzix: A Business Running Better Using the Versago Portal Platform

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Speedbumps to Growing a Business

How many processes or programs around your business require the participation of multiple players, be they employees, partners or customers? Probably quite a few. Even processes that are automated often require human intervention somewhere along the way.

For the most part, the key processes of a company exist in the familiar operating cycles like quote-to-cash, purchase-to-pay, plan-to-inventory, design-to-production, and so on. Also, every company has processes and programs that are unique to them. Whether unique or not, it is still the case in the year 2021 that some or all parts of many processes are still burdened with decentralized and manual ways (paper, fax, email, spreadsheets, etc.) of accessing, sharing. and processing information. All of which happens out of sync with core systems of record like an ERP or CRM system.

These are speedbumps to growing a business. Some companies turn to apps to digitalize these processes. These usually require expensive customization to satisfy the requirements of unique processes and don’t often extend to cover multiple operating scenarios. This can get complicated for a business.

Digitalizing is of course the answer, the question is, what type of solution can most efficiently address human-to-data interaction needs across numerous, varied processes and programs?

The Story of One Business

OGI Eyewear in Minneapolis, MN is an optical design company, a worldwide leader in affordable luxury eyewear, specifically eyeglass frames. Their customers are retail optometrists. Like any other company, OGI has both traditional and unique processes and programs. And like most other companies, it is often the unique programs that can be the difference-maker in achieving greater market penetration. This makes it all the more important that such programs run efficiently.

A few years ago OGI decided to go into the Canadian market directly, not through a distributor. In doing so, they were looking for ways to increase brand visibility there. An opportunity came up for OGI to work within a charitable program called Eye See…Eye Learn (or ESEL) a program that runs under the Provincial Professional Association for Optometrists. ESEL’s mission is: “To detect, diagnose, and treat vision problems in kindergarten students so that they can see, learn, and play to the best of their ability”. ESEL is a province-wide program, the largest of its type.

As it turns out, for the program to get a pair of eyeglasses to a child in need, four players are required, they are the provincial association, an eye doctor to perform the exam, a lab to cut and grind the lenses, and a frame-maker like OGI Eyeware to provide the frames.

Working with ESEL would provide OGI efficient access to optometrists, accelerating their direct marketing strategy in Canada, while at the same time making a meaningful contribution to the public.

The Problems and Pains

In participating in the program each player has the following needs or concerns:

Provincial Associations are concerned with growing the program and tracking activity.

The Lab needs to prepare lenses according to prescriptions.

OGI Eyeware needs to know which frames to send to the lab for which of their optometrist customers.

Optometrists need to initiate and track the order status on behalf of their patient and be aware of any problems.

As the program advanced it became complicated to administer. For optometrists, it required a different kind of workflow, one where a network of partners simultaneously required visibility and the ability to provide updates against a backlog of orders. This was different from the typical linear flow of taking eyeglass frames off the wall and sending them to the lens maker.

Managing the process with the tools at hand looked like this: Optometrists had to fax a form off to the professional association to meet their needs, then fax another form to OGI, and another one to the lab. When faxes didn’t go through, people from the different organizations would call each other trying to track things down. The lab might call OGI saying “Hey, we just got this frame but we never got the lens order.” But OGI was unable to tell the lab who the frame was for.

“It got to the point where people were maintaining large spreadsheets of jobs and status and then faxing the spreadsheets to each other and marking them up.”, said Luke Brown, Manager of Operations at OGI.

One might chuckle at the archaic manner in which the process was being handled, but this is not uncommon. The reflex or muscle memory to solve digitally is still not entirely present in small and midsized businesses. The 2019 Deloitte study, “The Performance of Small and Medium-Sized Business in a Digital World” found that 25% of SMEs are at a basic level in their digital journey, and 41% at an intermediate level.

At one point, Luke spoke to an OGI customer service manager who was in the middle of managing the ESEL program for OGI. She told him about the number of person-hours required each week to manage ESEL. It was enough to require most of an FTE. If she weren’t able to recoup the hours, she would need to add a headcount, and at the time, that wasn’t an option.

A Solution Presents Itself

As fate would have it, Luke had been using Third Wave Business System’s Versago configurable web portal platform to simplify information flows in other parts of OGI’s business. As he shared those use-cases in conversations internally, it didn’t take long for OGI to see how Versago could be put to use in managing the ESEL program, not just for OGI Eyewear but for all the players involved!

Versago provides a very easy to use but powerful capability to configure and deploy web portals for any use a business can think of. Creating web pages integrated with their ERP to present forms for data collection or to present lists of records that users can interact with is a simple point-and-click process with Versago. No coding or code compilation is required. One can create and interlink pages, assign roles and users and then immediately log in and experience it as an end-user. Integration with SAP Business One is simple and comprehensive so users are able to perform whatever task they need in perfect sync with SAP Business One.

Using Versago, the solution for ESEL was quite simple. It was comprised of a web page with a form for order entry and a page listing existing orders with status and the ability to make updates. Each player in the network was given role-based access to see and do what they needed to do.

Orders are filled out by optometrists participating in ESEL. All information that all players in the network need is captured on one form:

When the optometrist submits the form an email is sent to all players in the process and the order is automatically created in SAP.

OGI was able to easily create a second form for the Professional Assoc. that captured information about kids who were examined but would not need glasses. The program still wants to know the patient has been seen.

Results

All players in the process can log in and check and update the order status depending on their role in the process and where the order is in the workflow. For example, OGI can prepare the frame and ship it to the Lab at the appropriate time.

In the end, emails stopped, faxing stopped, and all the “who’s on first?” stopped. The entire process and participants can provide and access all the information they need on one simple website from any device. And remember, OGI was already and continues to use the one Versago application, not multiple different apps, to connect people with the information they need in different processes around the company, not just the ESEL program.

Luke Brown sums it up like this: “The ESEL program was a slam dunk Versago use-case because you’ve got multiple constituents inside and outside the organization. If we hadn’t done this we would have probably had to have given up. This is good for us as a business and good for thousands of kids who can now see the chalkboard.”

To learn more about how SAP Business One, Versago, and Bizweaver can transform your business into a Connected Enterprise, schedule a customized demo with one of our professionals today.

02/11/21
How Third Wave’s Versago Software Helped Kids in Need See the Chalkboard

How Third Wave’s Versago Software Helped Kids in Need See the Chalkboard

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Eastern Acoustic Works (EAW), a global maker and provider of a wide range of loudspeakers and industry-leading audio technology for live venues is turning global sales operations into a competitive advantage. How? By launching a Versago portal in sync with SAP Business One that gives salespeople a unified way to get real-time data on inventory levels, track sales activity, and enable accurate management forecasting.

Business Challenge

Managing a growing business with sales around the globe does not come without its challenges. While enjoying all the benefits of running their business on SAP Business One, EAW was still experiencing the symptoms of a not-so-unusual situation: people around the company and their daily activity running out of step with the information on SAP. The opportunity for improvement? Sales. The symptoms? Employees tied up in excessive communication and low value activity like generating sales reports and looking up order information. The consequences? Delayed sales, inaccurate sales forecasting, customer fulfillment delays. All of this taken together was costing the business 10s of thousands per year operationally with occasional negative impact to revenue and customer fulfillment.

Business Transformation

Self-service portal solution for sales team and management
EAW embarked on an effort to unify sales management with the Versago sales portal integrated with SAP Business One. With Versago, from any device, sales and management can access historical sales activity and order detail by region and account along with customer AR status. Sales reps can also access inventory by item, item group, warehouse and other criteria enabling them to commit to customers with confidence. Management can also access sales booked for a future period by region, rep and month.

For EAW these capabilities amount to a global sales reporting framework, enabling them to understand, plan and scope work in order to hit sales goals. The simple integration with SAP means the entire organization is on the same page and operating in sync with the system of record, SAP Business One. Sales and customers share an early and accurate view into EAW’s fulfillment capability meaning no more bad surprises.

Results

Delivering sales performance with superior customer fulfillment

Versago and SAP Business One sales portal

Versago delivers a streamlined buying experience that boosts customer satisfaction and sales. The benefits of EAW’s use of Versago extend beyond the immediate improvement in sales awareness and performance. Having this information easily available at any time also informs demand management, including inventory planning and sourcing driving smarter decision-making. Plus, it enables management to get accurate sales data for forecasting and the ability to respond in time to hit sales targets.
By providing customers with a smoother buying experience and helping teams all over the world stay on top of sales activity in a consistent way, EAW is steering its business to new success.

“Versago is a very cost-effective and flexible tool that has become central to running our day to day business. We look forward to implementing it in a more customer-facing role in the future.”
Source: TJ Smith, President of EAW

To learn more and start the journey towards a true, connected business request a custom demo.

About Versago Sales Portal

Versago is a web and mobile platform integrated with SAP Business One enabling the broader population of people and processes across a business’ ecosystem to leverage the power of SAP for every function supporting growth and operating efficiency.

Versago is easily configured to support multiple use-cases to grow your business. With its extensive library of pre-built functionality and workflows already integrated with SAP Business One, your business can be up and running in less than a day with no software development required.

Benefits of Versago & SAP Business One:
– People and Processes Always In-Sync with SAP Business One
– Simple User Experience, Low/ No Training
– One Configurable Platform vs. Multiple Apps
– Streamlined Processes with no SAP Manual Data-Entry Bottlenecks
– Paperless Processes
– Faster Customer <> Supplier Interactions
– Branded to Reflect Your Business
– Increased Customer Satisfaction with Digital Solutions

To learn more about how we enable companies to implement scalable ERP solutions, schedule a customized Business One demo with a Third Wave expert today.

 
11/18/19
How EAW delivers sales performance and superior customer fulfillment

How EAW delivers sales performance and superior customer fulfillment

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Companies today have relationships with customers and vendors with their own preferences, systems, and behaviors. To work with them effectively, you need to ensure that you have the right technology ecosystem—one that allows you to rapidly develop and establish new processes for all your different customer and vendor relationship needs and to connect them together and with your operations to support business transactions. Learn how Versago can help make that happen.

Your customers and vendors have their own preferences, systems, and behaviors—and that means they need to be approached in custom-fit ways.

To do that, you need the right tools. In addition, you need to ensure that you have the right technology ecosystem—one that allows you to rapidly develop and establish new processes for all your different employee, customer, and vendor relationship needs and to connect them together to support business processes and transactions.

We built Versago as part of an effort to make the process of creating and establishing a technology ecosystem that supports business processes easier and more impactful while constantly adapting to the ever-changing needs of SMBs. Built with the leading ERP software SAP Business One in mind, and complemented by our Bizweaver real-time process automation and data integration product, Versago allows our clients to scale human interaction while in perfect sync with the information in SAP Business One supporting highly adaptable, effective business processes at scale. Versago together with Bizweaver supports infinite process scenarios connecting internal and external players and SAP Business One across sales quotes, orders, quote-to-cash, purchase-to-pay, production, service, delivery, returns processing, warehouse activities, and more.

Ecosystems are so central to successful business relationships today that it can be easy to forget that they’re a relative newcomer to small and mid-sized businesses. To get there, we worked together with our existing customers to understand the daily challenges they face to run their businesses effectively and realize their full digital potential without the distraction of new technologies. Versago is purpose-built to help small and medium-sized businesses take full advantage of digital and software tools realizing the potential of SAP Business One for a connected enterprise.

“While there might be room for some new technologies, most companies aren’t ready for these or can’t afford them.”
Source: The State of the SAP Business One User Community, pg.5

Now it’s truly possible to tie together your Enterprise Resource Planning (ERP) system with your existing processes and technologies in an effective way to support employee, client, and vendor interactions.

For SMBs, the better you understand what’s possible now, the easier it is to ensure that you’re creating and maintaining a best-in-class technology ecosystem that can support your business relationships in unique ways.

The Rise of Ecosystems

As a concept, integration and digital transformation has been advertised for quite some time in the shape of software suites, and cloud-based software offerings. But the majority of cloud-based software as a service (SaaS) offerings are still basically suites that are owned by a single company from bundling a collection of business software into a cohesive whole. Without extensive customization it is difficult—if not impossible— to effectively share data and coordinate cross-department, vendor and client needs and other actions with a single solution.

The rise of technologies like APIs that allow for greater data agility and processing makes continuous data management possible.

People had been talking about technology ecosystems forever, but this was the first time that diverse technology ecosystems for employee and customer management really started popping up, instead of just cloud-based suites that positioned themselves as an all-in-one ecosystem. Still, the varied nature of the needs of SMBs that differ from those of larger enterprises, make it very difficult for SMBs to find the right solution.

Even though we’re now seeing a greater acceptance of the idea that built-for-purpose tech ecosystems are the way forward, and a key part of digital transformation, SMBs are left behind.

“… 80% of US small businesses aren’t taking full advantage of digital tools.”
Source: Connecting Small Business in the US, pg.51 by Deloitte

The days of developers and consultants building one of a kind custom software solutions on top of stand-alone technology are on the way out.

“We need to help small and mid-sized businesses put together a technology ecosystem that fits their needs connecting their workforce and enabling transactions with third parties, vendors, and clients.”
Source: Mike Foster, Director of Product at Third Wave

Now, instead of focusing on how to make single-purpose apps that proliferate around a business we are shifting to a platform-based ecosystem that empowers small and medium-sized businesses to focus on what’s important to them. Versago is a systemic shift in digital transformation for SMBs to leverage SAP Business One ERP.

Today’s Ecosystem: An Adaptable Operations Management Solution leveraging core systems of record for a Connected Business

The business relationship we know from ten years ago is a thing of the past. The evolution of employee, client, and vendor relationships driven by technology puts their needs at the center.

To deliver on that expectation, it’s essential for businesses to choose the right technologies and to ensure that these solutions can work together as part of a cohesive ecosystem to support business communications and transactions.

Making this happen is a process, and requires a strategic approach and long-term vision. Plenty of businesses set out to build an ecosystem for themselves and end up with a technology stack of disparate systems that lacks security and scalability, with nothing working quite as well as it should. To succeed you need to make sure you’re working towards these key goals:

– Your technology ecosystem supports true data agility
– Your technology ecosystem is integrated with your ERP or accounting system of record
– Your technology ecosystem should enable adaptive cross-platform and cross-channel experience (communications & transactions)

The only way to reach these goals is to ensure that you have an ecosystem that can support information processing and employee, customer, and vendor engagement across platforms, devices, and channels. It takes the right collection of solutions, but it’s achievable today and worth the investment.

Versago: The Building Blocks of a Connected Business

We’ve architected Versago together with Bizweaver to integrate with other systems and technologies in a secure way. The easy to use web interface of Versago and data processing power of Bizweaver are central to successful business processes and relationships. Businesses that use the leading SAP Business One ERP leverage Versago to create a timely seamless feedback loop between people and the ERP system of record.

As the number of related technologies linked to business transactions has increased, we evolved the Versago Platform to cover infinite use cases created by SAP Business One experts.

Today, Versago enables small and mid-sized business to build a technology ecosystem that’s perfect for their business and unique needs—and capable of supporting the connected experiences that today’s employees, clients, and vendors want—connected to each other and to the system of record in a secure way.

Versago supports small and mid-sized businesses digital transformation strategy across these categories:

1. Data & Infrastructure Agility (Data Integration & Processing)
2. Real-time Reporting and Insights
3. Business Process Optimization
3. Channel Growth
4. Integrated with SAP Business One ERP
5. Service, but not quite SaaS

Conclusion

No one tech ecosystem will be right for every business or every industry, and keeping up with the ever-changing pace of marketing, technological, industrial and client/vendor-centered demands plus the shifting customer expectations will often mean adjusting the solutions your employees leverage to fit your current needs. The Versago platform enables a tech ecosystem that can grow and change with your customers, vendors, and business.

To learn more and start the journey towards a true, connected business request a custom demo.

About Versago Platform

Versago is a web and mobile platform integrated with SAP Business One enabling the broader population of people and processes across a business’ ecosystem to leverage the power of SAP for every function supporting growth and operating efficiency.

Versago is easily configured to support multiple use-cases to grow your business. With its extensive library of pre-built functionality and workflows already integrated with SAP Business One, your business can be up and running in less than a day with no software development required.

Benefits of Versago & SAP Business One:
– People and Processes Always In-Sync with SAP Business One
– Simple User Experience, Low/ No Training
– One Configurable Platform vs. Multiple Apps
– Streamlined Processes with no SAP Manual Data-Entry Bottlenecks
– Paperless Processes
– Faster Customer <> Supplier Interactions
– Branded to Reflect Your Business
– Increased Customer Satisfaction with Digital Solutions

10/03/19
Building an adaptable, integrated technology ecosystem: How Versago supports true connected SMBs

Building an adaptable, integrated technology ecosystem: How Versago supports true connected SMBs

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Every Friday, our Experts in Connecting Data, Technology, and Teams to SAP B1 share a limitless wealth of knowledge by posting their How To’s, Tips, and Tricks.

Fix-It-Friday – SAP Business One Integration

Included in our Fix-It-Friday’s short lessons are 3 demo videos for SAP Business One integrations.  These demo videos live on our Youtube Channel and can also be found listed here. They are meant to provide a quick overview on what the integration is and how it can be used together with SAP Business One.

Click on an integration below to check out its corresponding video page:

• Tool Sign Out for SAP B1

• Recurring Billing for SAP B1

• Production Route Visibility and Interaction for SAP B1

Do you want to see more content on SAP Business One integrations? Are there additional features you’d like to learn more about? Do you want to learn more about SAP Business One & Versago after watching one of these demos? We want to hear from you. Please send any feedback to twrespond@twbs.com.

About Versago Integration Platform

Versago is a web and mobile platform integrated with SAP Business One enabling the broader population of people and processes across a business’ ecosystem to leverage the power of SAP for every function supporting growth and operating efficiency.

Versago is easily configured to support multiple use-cases to grow your business. With its extensive library of pre-built functionality and workflows already integrated with SAP Business One, your business can be up and running in less than a day with no software development required.

Benefits of Versago & SAP Business One:

– People and Processes Always In-Sync with SAP Business One

– Simple User Experience, Low/ No Training

– One Configurable Platform vs. Multiple Apps

– Streamlined Processes with no SAP Manual Data-Entry Bottlenecks

– Paperless Processes

– Faster Customer <> Supplier Interactions

– Branded to Reflect Your Business

– Increased Customer Satisfaction with Digital Solutions

To learn more about how we enable companies to implement scalable ERP solutions, schedule a customized Business One demo with a Third Wave expert today.

09/26/19
SAP Business One Integration Demo Videos [New Short Lessons]

SAP Business One Integration Demo Videos [New Short Lessons]

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Opportunity

Our client wanted to build on the success of the SAP Business One ERP implementation with enterprise mobility for deliveries, invoicing, and payments enabling a streamlined order-to-cash (O2C) process for its operations while strengthening the relationship with their customers. This required finding a way to reduce manual interventions and reduce the number of steps and time to sync data between SAP Business One and all the players in the process.

Solution

Third Wave worked with our Client to implement Versago — digitally integrated web and mobile platform underpinned by SAP Business One — to enable workforce mobility and create a faster order-to-cash process.


SAP ERP optimized order-to-cash video

 

The O2C process required multiple different business functions to have access to accurate, real-time information at any time. Building a best practice SAP integration solution for our Client’s O2C process required interconnected data, automated communications, and mobile orders, signatures, invoicing, and payments.

The Third Wave experts worked closely with the Client leveraging our pre-built template functionality to configure the use-cases for process improvement and the order-to-cash flow. Integrating the Versago portal platform with SAP Business One via the Bizweaver data connector resulted in a mobile solution available to sales, delivery, accounting, and customers.

As a systems integrator, Third Wave took responsibility for driving the SAP mobility solution via the Versago platform from gathering initial requirements to post-go-live support.

Results

The Versago platform plays a big role in driving the organization’s relationship with the customer by facilitating the O2C process at every level. Implementing the Versago platform with SAP, incorporating digital customer signatures, has streamlined the order-to-cash process from beginning to end to serve customers faster, reduce outstanding receivables, and increase cash flow. The various functions involved in O2C improved significantly through the use of an integrated digital solution. The optimized O2C flow enables the organization and customers to interact with information in a more reliable process and simple user experience as compared to the previous paper-based process requiring manual data entry into SAP at every step.

Overall, the solution has delivered time-saving across the business and reduced material related to accounting and service. Timely data ensures an accurate view into cash flow and maximum positive impact to the company. This gives our Client a far more efficient order-to-cash flow, greater process control, and frees-up the finance team to devote their time to more value-adding activities.

What’s next

The success of the project yielded remarkable benefits that rippled throughout the business opening up more possibilities for the Versago web and mobile platform with its pre-built templates for other use cases.

About Versago Platform

Versago is a web and mobile platform integrated with SAP Business One enabling the broader population of people and processes across a business’ ecosystem to leverage the power of SAP for every function supporting growth and operating efficiency.

Versago is easily configured to support multiple use-cases to grow your business. With its extensive library of pre-built functionality and workflows already integrated with SAP Business One, your business can be up and running in less than a day with no software development required.

Benefits of Versago & SAP Business One:
– People and Processes Always In-Sync with SAP Business One
– Simple User Experience, Low/ No Training
– One Configurable Platform vs. Multiple Apps
– Streamlined Processes with no SAP Manual Data-Entry Bottlenecks
– Paperless Processes
– Faster Customer <> Supplier Interactions
– Branded to Reflect Your Business
– Increased Customer Satisfaction with Digital Solutions

To learn more about how we enable companies to implement scalable ERP solutions, schedule a customized Business One demo with a Third Wave expert today.

06/23/19
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